Don’t get hurt using the wrong contractor for your job. Asking the right questions is critical.
When getting a construction bid, we encourage you to meet with professionals to understand their credentials and the scope of the work they will be performing. Below are some questions you should always ask before hiring a contractor.
1. Have you ever done business under a different name?
It’s important that you pay attention to how this question is answered, as it is very unlikely that a business that has operated under a different name is going to be willing to talk about it.
Operating the same type of business under a different name is often a sign that the business was shut down for shady practices, such as requiring that jobs be paid upfront and then disappearing before the work was completed. When in doubt, check with the Arizona Registrar of Contractors (https://roc.az.gov/) or the Better Business Bureau to ensure that you are protected.
Adobe Cabinets is a part of the Weathersby Family of Remodelers. We are also the owners of Bath Planet of Tucson and Weathersby Windows & Doors. All are family owned and family operated in Tucson, AZ
2. Do you have a contractor’s license?
In many states, a contractor must register with the state in order to do business. Having a contractor’s license number allows you to verify whether or not any claims or judgments have been passed against them. This can also show if the owner owned another home improvement business under a different name. When you hire an unlicensed contractor, you are taking a huge risk. If your unlicensed contractor causes a problem or injury during the course of their work, you will likely have no recourse against them, and they probably won’t have insurance for you to file a claim against. Chances are that they don’t carry worker’s compensation either. As a homeowner, you’ll want to make sure that yours has gone through all of the necessary channels to obtain any required certifications specific to their field of expertise — for example, you wouldn’t want to hire a roofer whose license is in carpentry. Having a business license alone is not enough, as it allows individuals to operate a business but doesn’t mean that they are a licensed or credentialed contractor.
Adobe Cabinets installations are done by our Bath Planet team. License #305199
3. How can I get in touch with you?
Don’t neglect to ask this question. It’s important to get a physical business address along with the business and cell phone numbers of the contractor you’re working with.
If they’re only willing to give you a cell phone number and a P.O. Box, or their business is operated out of a mobile trailer, you may want to consider looking elsewhere. These signs are warning signals that you may not be able to reach the contractor in a few years if something goes wrong with the project, assuming they finish it.
We pride ourselves in quick responses to client questions at (520) 207-8010
4. Can I have a copy of your insurance policy?
You should always ask for a copy of a contractor’s insurance policy, not only to make sure that they do carry insurance, but to know what kind and how much. There are a lot of contractors that have coverage, but it may not be enough to cover your property.
You want to make sure that their insurance not only covers your property, but that they also carry a good amount of worker’s compensation coverage. If the contractor is not properly insured, you could be liable for any accidents or injuries that happen to the crew or any subcontractors that they might use on your job.
5. How much will this project cost?
Be sure to get costs associated with your contract in writing. Make sure that estimates are detailed so that when you compare them against each other, you know that you are comparing apples to apples.
Be wary of any quote that is significantly lower than the rest, as it may not include all materials and labor. If you receive a significantly higher estimate than the rest, this could mean that the other contractors were missing a key barrier needed to complete the project and may be coming back to you for more money once they get started.
Also ask how needed additions are handled and communicated to you.
Costs are always a function of your needs. We will build a design based on your needs and then present you with an estimate, which is always open to changes.
6. How many projects like mine have you done in the last year?
In the same way that you wouldn’t call a podiatrist for a headache, it’s important to work with a contractor that specializes in the type of work you seek. Just because a company specializes in sealcoating, doesn’t mean they are the best people to install your gutters.
Asking how many similar projects a contractor has done in the past year will assist you in determining if you are working with the correct business. It also ensures that you are dealing with a contractor that is an expert in your type of project, not just one who dabbles in a little bit of everything.
Often, issues with installation are not immediately evident. Reduce your chances of having these issues by working with a professional contracto who is an expert on your type of project.
The bottom line is, if you don’t trust what you’re being told, investigate it. You need to be an advocate for yourself and a reliable contractor is going to have no problem with the above questions being asked. In fact, they likely do the same thing when working with other service professionals.